Write to us
One address for everything: hello@noombat.ai. To help us answer at the first reply, include:
- your work e-mail address and your organization
- the page address, or the AI app you used (ChatGPT, Claude, Claude Code, Cursor or another)
- what you did, what you expected and what happened instead
- the date and time, with your time zone
- for an API error: the status and the type from the answer's body. Never send a key: we never need it
Disconnect an AI app
Sign in at noombat.ai, open Settings, then API & AI apps. Under Connected apps, choose Revoke beside the app and confirm. The app loses access at once.
Then remove noombat in the app too: in ChatGPT under your plugins, in Claude under Customize, then Connectors.
With no workspace (the sample board only), Settings is not open to you: remove noombat in the app, and the connection ends by itself 90 days after you made it.
Revoke an API key
In Settings, API & AI apps, under Personal keys, choose Revoke beside the key; the last four characters of each key tell them apart. Every request with that key is refused from then on, so give each script its own key.
An organization admin can turn AI apps and keys off for the whole organization, and set the longest a key may live (30 or 90 days, or never), on the same page.
Report a security problem
Write to hello@noombat.ai with Security in the subject line. Send what you found, the address or tool involved, the steps that show it, and what someone could do with it. Keep any personal data you came across out of the message, beyond what shows the problem, and test only against your own account or the sample board.
We reply to every report, and tell you when the problem is fixed.
Documentation and policies
Most questions about the API and the AI apps are answered here.